New technology and Behaviors

by Unknown 6:09 AM 0 comments

Perhaps the biggest obstacle to communication in online settings is the lack of emotional cues. Facial cues dictate the mood and corresponding diction of two people in a conversation. During phone conversations, tone of voice communicates the emotions of the person on the other line. But with chat rooms, instant messaging apps and texting, any signals that would indicate the tone of a person’s words or their state of emotion are absent. Because of this, there have been some interesting accommodations. Perhaps the two most prevalent compensating behaviors are the use of emoticons and abbreviations. Emoticons use punctuation marks to illustrate common symbols that pertain to facial cues. For example, one would combine a colon and parenthesis to recreate the symbol of the smiley face indicating the happiness or satisfaction of the other person. To symbolize laughter, the abbreviation "LOL" standing for "laughing out loud" developed. Along with these, countless other symbols and abbreviations have developed including, "BRB" ("be right back"), "TTYL" (talk to you later) and specific designs incorporated by apps of a laughing face, sad face, crying face, angry face etc.

Now, as newer modes of communication are becoming more common, the rules of communication must adapt as fast as the technology. For example, one of the most popular new apps, Snapchat, is growing to have its own rules and etiquette. This app lets users send pictures or videos to friends that disappear after a couple seconds of viewing it. Initially, the thought that occurs to people when confronted by this app is its implications for sexting. Although it’s entirely possible to make use of Snapchat for that purpose, what the app has developed into is a form of communication that shares funny or interesting moments. Originally compared to Instagram by way of the app’s ability to broadcast pictures to many people, it has now become standard to communicate through Snapchat by sending pictures back and forth and using the caption bar for messages. The reply option on Snapchat specifically promotes this behavior, but Snapchat etiquette is not set in stone. It is becoming clear that Snaps personalized for the receiver expect a reply, but where ends this obligation? Some people use Snapchat specifically for the purpose of communication, while some use it to simply provide a visual update of their day. The newest update of Snapchat, an instant messaging add-on, seems to be catered to those who use the app to send messages back and forth. This new messaging add-on, along with the video chat feature will warrant new forms of social construct and expectations of behavior in accordance with this application.